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Terms and Conditions

Please carefully read the terms and conditions ("Terms and Conditions") below before placing any order from http://www.crunchiesonline.com. By placing an order for any of the food items from this Website, whether by phone, through our mobile applications, or by any other available channel, you agree to be bound by these Terms and Conditions.

Section 1:

We are Crunchies Fried Chicken Limited, operating with the URL http://www.crunchiesonline.com, unless otherwise stated.

Section 2: Definitions

  • 2.1. "Agreement" references these Terms and Conditions (T&Cs), the Privacy Policy, any payment instructions provided to you, and any other form we might provide to you;
  • 2.2. "Privacy Policy" refers to the policy accessible on our Website which details how we collect and store your data;
  • 2.3. "You", "your", and "yours" refer to you, the person accessing this Website and placing the orders for the food items we display on it. Access through any other channel provided by Crunchies Fried Chicken will also bind you to these Terms and Conditions;
  • 2.4. "We", "us", "our", and "Crunchies Fried Chicken" refer to the Company;
  • 2.5. "Website" refers to our Website http://www.crunchiesonline.com.

Privacy Policy

For this privacy policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Crunchies Fried Chicken.
  • Country: Refers to Nigeria.
  • Cookies: Small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device: Any device that can access the Service such as a computer, a cell phone, or a digital tablet, etc.
  • Personal Data: Any information that relates directly or indirectly to an identified or identifiable individual.
  • Service: Refers to the Website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website: Refers to Crunchies Fried Chicken, accessible fromwww.crunchiesonline.com.
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as:

  • Your Device's Internet Protocol address (e.g., IP address)
  • Browser type
  • Browser version
  • The pages of our Service that You visit
  • The time and date of Your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to:

  • The type of mobile device You use
  • Your mobile device unique ID
  • The IP address of Your mobile device
  • Your mobile operating system
  • The type of mobile Internet browser You use
  • Unique device identifiers
  • Other diagnostic data

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use include:

  • Cookies or Browser Cookies: Small files placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, refusing Cookies may affect your ability to use some parts of our Service.
  • Web Beacons: Small electronic files in certain sections of our Service and our emails that allow Us to count users who have visited those pages or opened an email and for related website statistics.

Types of Cookies We Use:

  • Necessary / Essential Cookies: These Session Cookies are essential for providing You with services available through the Website and for enabling You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies: These Persistent Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These Persistent Cookies remember choices You make when You use the Website, such as remembering your login details or language preference.
  • Tracking and Performance Cookies: These Persistent Cookies are used to track information about traffic to the Website and how users use the Website. They help us test new pages, features, or functionality of the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service.
  • To manage Your Account: For registration as a user of the Service.
  • For the performance of a contract: For the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased.
  • To contact You: By email, telephone calls, SMS, or other electronic communication.
  • To provide You with news and offers: About other goods, services, and events similar to those you have already purchased or enquired about.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: Evaluating or conducting mergers, restructuring, or similar transactions.
  • For other purposes: Such as data analysis, identifying usage trends, and improving our Service.

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: During negotiations or in the event of a merger or sale.
  • With Affiliates and business partners: To offer You certain products, services, or promotions.
  • With other users: In public areas, personal information may be viewed by all users.
  • With Your consent: For any other purpose with Your consent.

Retention of Your Personal Data

We will retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction. We will ensure that Your data is treated securely and in accordance with this Privacy Policy.