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Crunchies Privacy Policy

Effective Date: 11th December 2023

Welcome to Crunchies, the online food delivery app! This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By using Crunchies, you agree to the practices described in this policy.

Information We Collect

Personal

Account: When you create an account, we collect your name, email address, and phone number.
Payment: To facilitate transactions, we collect payment details, which are securely processed by our payment service providers.
Delivery Address: We collect your delivery address to ensure accurate and timely delivery.

Usage

App Usage: We collect information about how you use Crunchies, including your interactions with the app, pages visited, and features used.
Device Info: We may collect device-specific information such as device model, operating system, and unique device identifiers.

Location

Delivery Location: We collect your location to provide accurate delivery estimates and enhance your experience.

How We Use Your Information

We use the collected information for various purposes, including:

Facilitating and improving our services.
Personalizing your experience on Crunchies.
Processing transactions and deliveries.
Communicating with you about orders and promotions.
Analyzing usage patterns to optimize our app.

Information Sharing

We may share your information with:

Restaurants: To fulfill your orders.
Delivery Partners: To facilitate timely delivery.
Service Providers: For payment processing, analytics, and other business functions.

We do not sell or rent your personal information to third parties.

Security

We prioritize the security of your personal information. We implement industry-standard measures to protect against unauthorized access and disclosure.

Your Choices

Account Settings: You can review and update your account information through the Crunchies app.
Marketing Preferences: You can manage your marketing preferences in the app settings.
Location Services: You can control location sharing preferences on your device.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant updates.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@crunchiesonline.com. Thank you for choosing Crunchies!